Privacy Policy
1. Introduction
Welcome to Epicentral (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.epicentral.store (the “Site”). By using the Site, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect personal data that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed by third‑party payment providers)
2.2 Automatically Collected Information
When you visit the Site, we automatically receive certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referral URL
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected]
- Improving the Site, products, and services
- Complying with legal obligations and preventing fraud
4. Sharing and Disclosure
We may share your information with:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email marketing platforms)
- Law enforcement or regulatory authorities when required by law
- Business partners for joint marketing activities, only with your explicit consent
We do not sell, rent, or lease your personal data to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You can manage cookie settings through your browser preferences. Disabling cookies may affect certain Site functionalities.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically kept for a minimum of seven (7) years for tax and accounting purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent at any time, where processing is based on consent
To exercise these rights, please contact us at [email protected] or call +1(806)737-9486.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Links to Third‑Party Sites
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third‑party sites you visit.
10. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1(806)737-9486
Address: